"Karl and his craftspeople have delivered for us on all counts.......all of them took obvious pride in their work and at all times displayed a professionalism that made them a pleasure to have around"
Tell us a little bit about your project? What was your initial idea?
The project was a loft conversion. This was by far the most complex building or home improvement work we had ever undertaken but we were clear from the outset about some of the things that we wanted to achieve; lots of light, clever use of space to create storage, a modern en-suite and a focus on small details and finish.
Which inevitably led you to looking for a building company. What was important to you when choosing your contractor?
360 were recommended to us by our neighbours, but we still wanted to do our own research to be sure we picked the right contractor for us. We held several meetings with Karl before committing, talking through various aspects of the project. The things that most concerned us at this stage were feeling confident that the contractor shared our design ethos and was highly committed to a quality finish, also that we felt comfortable with the team personally; Oliver works from home and so this issue – of being completely happy with the team being in our house for several months – is very important to us.
Obviously, when carrying out work on your home, you’ll have very definite ideas about what you want and how the final project will look. Do you feel that 360 Home helped you to translate your ideas?
This is one area where Karl and his team really excelled. Although we brought our own design ideas to the project, Karl was ready and able to talk through the implications of different options at length, and suggest solutions to problems or challenges arising. At all times we felt very much in control of all design decisions, and over the course of the project we developed complete confidence in Karl’s judgement as a facilitator and enabler of our ideas.
Finally, would you recommend 360 Home to others?
Absolutely, Karl and his team of craftspeople have delivered for us on all counts; we have the space we wanted and a great finish. Karl clearly takes great care in selecting the people he works with; all of them took obvious pride in their work and at all times displayed a professionalism that made them a pleasure to have around.
Karl was a reliable communication throughout the project, assisted by Sian and Dee in the office. He was also patient; when life got hectic our end and it took us a bit longer to make a decision on one issue or another (we changed our mind about a window several times) he never displayed any impatience, even though I am sure it resulted in inconvenience for him.
We hope to be able to renovate our aged bathroom in the next couple of years and will certainly be calling on the 360 team to undertake this and any other building work we may look to undertake in the future.